We believe in the importance of safeguarding your personal and financial information. Our Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your data when you use our payment gateway services. We understand the significance of your privacy and are committed to upholding the highest standards of data security and transparency. By using our payment gateway services, you signify your agreement with the terms outlined in this Privacy Policy.
Our Information Collection
Merchant Information
When you create an account with Minnal to access our wide range of services, we may ask for and store your Personal Information. This includes details like your name, email address, and mobile number. For added services, you can also choose to save Sensitive Personal Data or Information. This may encompass financial information such as credit card and debit card details, bank account information, as well as Know Your Customer (KYC) documents in compliance with relevant regulations.
We may use your email address to send you updates, news, and newsletters, but only if you've willingly subscribed during sign-up or anytime afterward. We might also contact you on behalf of other users, such as those who send you friend requests, personal messages, or other social collaboration-based events. If you don't wish to receive non-essential communications from us, you can easily unsubscribe by clicking the link provided at the bottom of our emails.
Your mobile number is used to send you transaction alerts and SMS alerts based on your preferences. If you no longer wish to receive these SMS alerts, please inform us at the website support team, and we'll ensure you stop receiving them.
We also gather non-personal information like device information, browser type, and IP address to improve our services and enhance your user experience. We collect this data from you directly, as well as from third-party sources to ensure the accuracy and completeness of our records.
Minnal respects your privacy and does not sell any of your Personal Information. You have the option to erase any information you've provided, including your Personal Information. If you choose this option, we will promptly delete all your stored data from our servers.
Customer Information
In addition to user data, we also store customer information for individuals making payments through Minnal checkouts. This information includes their address, mobile number, details of third-party wallets, card information, and email addresses. However, we only share this data with businesses powered by Minnal if the customer explicitly consents to it.
Please be aware that Minnal cannot be held responsible for any misuse of this shared information by the businesses or individuals to whom the customer provides it.
Your trust and privacy are essential to us, and we're committed to safeguarding your information.
Information We Collect and Use
Your data is processed with a specific purpose in mind: to provide you with a seamless and secure payment experience. We rely on a legal basis for processing that ensures your privacy rights are respected. We may use your information to process payments, verify transactions, and prevent fraud. Additionally, we use non-personal information to improve our website's functionality and tailor it to your preferences. Your data is retained only for as long as necessary to fulfill these purposes and comply with legal obligations. We want to assure you that your information is treated with the utmost confidentiality, and we are committed to maintaining the highest standards of data protection.
Cookies And Tracking
As part of our commitment to enhancing your payment experience, we utilize cookies and tracking technologies. These tools help us deliver a personalized and efficient service. Cookies are small text files placed on your device when you interact with our website. They assist us in understanding your browsing behavior, improving our services, and ensuring security. You have the ability to manage your cookie preferences through your browser settings. It's important to note that some functionalities of our payment gateway may rely on cookies, and disabling them may affect your experience. We also partner with trusted third-party analytics services to gain insights into website usage and enhance our offerings. These analytics help us fine-tune our services while prioritizing your privacy and security.
Safety Of Data
Security is paramount when it comes to handling your personal and financial information. We employ a robust set of security measures to ensure the confidentiality, integrity, and availability of your data. Our practices include data encryption, stringent access controls, regular security assessments, and ongoing employee training. These measures are designed to mitigate the risk of data breaches and unauthorized access. However, while we are dedicated to maintaining a secure environment, it's important to recognize that no online platform can guarantee absolute security. In the unlikely event of a data breach, we have established response procedures to address the situation promptly and take necessary steps to protect your information.
Sharing And Disclosure
To provide you with efficient payment processing, we may share your data with trusted third-party service providers. These partnerships are vital for activities such as transaction verification, fraud prevention, and customer support. Rest assured, our agreements with these partners include strict confidentiality clauses and compliance with data protection regulations. We may also disclose your information to meet legal requirements, respond to law enforcement requests, or protect our rights and the security of our users. It's important to note that we do not sell, rent, or trade your personal information to third parties for marketing purposes. We are committed to your privacy and diligently safeguard your data throughout every step of the payment process. We cannot certify that your personal information is 100% secure, since electronic storage and Internet transmission cannot be completely secure.
Your Privacy Rights
We respect your rights to control your personal data. As a user of our payment gateway, you have the right to access, correct, or delete your personal information. You can also request a copy of your data in a commonly used format. If you wish to opt out of receiving marketing communications or withdraw your consent for certain data processing activities, we provide clear and accessible mechanisms for you to do so. To exercise these rights or inquire about your data, please contact our designated Data Protection Officer or use the contact information provided in this Privacy Policy. We are committed to responding promptly to your requests in compliance with relevant data protection laws.
Children's Privacy
Payment gateways are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you believe that we have inadvertently collected information from a child, please contact us, and we will promptly remove such data and take necessary measures to comply with applicable child privacy laws.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, industry standards, or legal requirements. Any modifications will be communicated through our website or other appropriate means. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your privacy. Your continued use of our payment gateway following any changes signifies your acceptance of the updated terms.
Contact Information
If you have any questions, concerns, or require assistance regarding your privacy or this Privacy Policy, please do not hesitate to reach out to us. Your privacy is important to us, and we are committed to addressing your inquiries and ensuring that your data privacy rights are upheld.
info@minnal.com